Privacy Policy

1. Information We Collect

Puzzle Pocket does not require an account or login.

We do not operate an account system or upload your locally saved game progress to our servers. However, because the App uses Google AdMob and AppsFlyer for advertising-related services, those providers may automatically collect and process certain information from your device and your interactions with advertisements, as described below.

2. Information Stored on Your Device

The App stores game progress, completed difficulties, and preferences locally on your device so you can retain your progress and settings.

We do not have access to this locally stored gameplay information. The App does not upload it to our servers or provide an iCloud synchronization feature.

Any device-level backup performed by Apple or your device settings is separate from the App’s own data handling and is governed by Apple’s policies.

3. Advertising, Attribution, and Google AdMob

Puzzle Pocket uses the Google Mobile Ads SDK provided by Google LLC (Google AdMob) to display advertisements, including app open advertisements and optional rewarded video advertisements.

Rewarded video advertisements may be viewed voluntarily in exchange for an in-app reward. Google AdMob may process advertisement impressions, views, clicks, completion events, and related interactions to deliver and measure advertisements, provide rewards, prevent fraud, and improve its services.

According to Google’s disclosures for the Google Mobile Ads SDK, the SDK may process the following categories of information:

Google may use this information for third-party advertising, ad delivery and measurement, analytics, fraud prevention, security, and service performance. Depending on your region, consent choices, device settings, and Apple’s App Tracking Transparency permission, advertisements may be personalized, non-personalized, or limited.

We do not sell personal information. We do not intentionally provide your locally saved game progress to Google AdMob. Google’s processing is governed by its own terms and privacy policies. You can learn more at https://policies.google.com/privacy and https://policies.google.com/technologies/partner-sites.

• IP address, which may be used to estimate a device’s general location;
• device identifiers, including the advertising identifier where available and permitted, and other app- or developer-bounded identifiers;
• advertising data, such as advertisements shown or viewed;
• product interaction data, such as app launches, taps, clicks, and video views; and
• diagnostic and performance information, such as crash logs, launch time, hang rate, and energy usage.

4. AppsFlyer Advertising Attribution

Puzzle Pocket uses the AppsFlyer SDK solely for advertising attribution and campaign measurement. AppsFlyer helps us understand which advertising campaign, ad network, or marketing source contributed to an app installation or other permitted advertising-related conversion, and helps us evaluate campaign performance and detect attribution fraud.

Depending on your device, region, permissions, and the attribution methods used for a campaign, AppsFlyer may process app installation and app-open events, campaign or advertising-source information, device or advertising identifiers where permitted, IP address, and technical information needed for attribution, fraud prevention, and measurement. We do not use AppsFlyer to collect or analyze your locally saved game progress, photos, contacts, or precise location.

Where required, we request permission before accessing Apple’s advertising identifier for tracking. If permission is not granted, attribution may use privacy-preserving methods available through Apple and AppsFlyer, such as aggregated or delayed attribution, and may be less detailed. AppsFlyer’s processing is governed by its own privacy terms and applicable controls. See the AppsFlyer Services Privacy Policy at https://www.appsflyer.com/legal/services-privacy-policy/.

5. Advertising Choices and Consent

Where required by applicable law, the App may display a consent or privacy choices message before requesting advertisements. If the App requests permission to access Apple’s advertising identifier for tracking, iOS will display an App Tracking Transparency prompt. You may allow or deny that request.

Denying tracking permission does not necessarily remove advertisements, but it restricts access to the advertising identifier and may result in non-personalized or limited advertisements. You can review or change tracking permissions in iOS under Settings > Privacy & Security > Tracking.

Where a privacy options entry point is required, you can use the privacy options control provided in the App to review or change applicable consent choices. You may also manage certain Google advertising preferences through Google My Ad Center at https://myadcenter.google.com/.

6. Support Communications

If you contact us by email, we receive your email address and any information you choose to include in your message.

We use this information only to respond to your request and provide support. Our email service provider may process these communications to deliver and store email.

Please do not include sensitive personal information in your support message.

7. Data Retention and Deletion

Game progress and preferences remain on your device until the App’s local data is removed. Deleting the App—not merely offloading it—normally removes its local data. Copies contained in device backups may remain until those backups are deleted or replaced.

Advertising information processed by Google is retained and deleted in accordance with Google’s applicable policies and user controls. We do not control Google’s independent retention periods. Please refer to Google’s Privacy Policy and advertising controls for more information.

AppsFlyer retains attribution and campaign measurement information according to its applicable service terms, privacy policy, configured retention settings, and legal obligations. We do not control AppsFlyer’s independent retention periods.

We retain support emails only for as long as reasonably necessary to resolve your request and meet applicable legal obligations. You may contact us to request deletion of support communications containing your personal information, subject to any retention required by law.

8. Children’s Privacy

We do not knowingly collect personal information directly from children through an account or gameplay submission. The App does not require users to provide a name, email address, or other profile information to play.

The App uses Google AdMob as described in this Policy. Where required by applicable law or platform rules, age-related advertising restrictions and consent requirements apply. If you believe a child has provided personal information to us through a support email, please contact us so we can review and delete it where appropriate.

9. Security

Gameplay information remains within the App’s local storage on your device. You are responsible for maintaining the security of your device.

We take reasonable measures to protect support communications. Information processed by Google AdMob and AppsFlyer is transmitted to and protected by those providers under their own security practices. No electronic storage or transmission method can be guaranteed to be completely secure.

10. Changes to This Policy

We may update this Privacy Policy if the App’s functionality, advertising services, or information-handling practices change. The updated policy will be published on this page with a revised date.

If we introduce materially different data processing in the future, we will provide appropriate notice and obtain consent where required before that processing begins.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:

Beijing Caixiang Technology Co., Ltd.

Email: support@bjquyo.com